Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 226 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 197 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 170 reviews)); "Good environment and culture" ((in 126 reviews)); "Pay is good and competitive" ((in 103 reviews))

What are the cons of working at Western Union according to real employee reviews?

"constant layoffs ." ((in 89 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 24 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 17, 2017

Good global mindset, but very matrixed organization

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

One of the few SF Bay Area companies that really has a global mindset instead of a San Francisco one. The employee mindset reflects that. Committed to helping people get funds in places where no one else can reach.

Cons

While the SF team has a more modern mindset, the rest of the company tends to be more dusty and it bogs down innovation and speed. Very matrixed organization where it takes a lot of people to move a little, thus things get political. Tech platform getting better but hard to move fast.

Western Union Response

Thanks for sharing your feedback. We noticed that you are now a former employee but hope you can still share more details about the "cons" you noted. As a global company, we care about all of our employees. Additionally, we're interested in continuing to drive down bureaucracy wherever there is opportunity. We welcome additional feedback you may want to share internally: careers@westernunion.com.

3.0

Jan 14, 2017

EFCP

Senior aml analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule; casual attire

Cons

Lack of team work, with most people focused on their own individual accomplishments

Western Union Response

Thanks for sharing your feedback. We encourage many WU teams to work together so that our purpose of moving money for better could, in turn, move money for a better world. We noticed you are a former employee of WU, but we would like to hear more suggestions from you. Please feel free to email us: careers@westernunion.com. Thanks again.

4.0

Jan 11, 2017

Overal Company

Fx consultant - bdm

Recommend

CEO approval

Business Outlook

Pros

- fast moving - great team - good culture

Cons

- high pressure - slow to make decisions

Viewing 2416 - 2418 of 2,935 Reviews

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