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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,935 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.2

      Senior management

      3.2

      Career opportunities

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Jan 23, 2017

      Very little scope to grow and top heavy org

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      401k match, comparable salary, bonus

      Cons

      Employee potential not used, Directors project themselves doing high visible work and giving less important ones to the rest, no chance of getting into next level,

      avatar
      Western Union Response
      9y
      Thank you for your sincere input. One of the core principles of the WU Way is that innovation comes from both the top and bottom. We realize that there may be instances you have experienced, which went contrary to this guiding principle, and we are committed to continuing to reinforce the principles of the WU Way at all levels in the organization. Please share your feedback internally as well. We will continue to look for opportunities to improve. Thanks for being on the team, and helping drive WU's continued improvement and success.
      5.0
      Jan 23, 2017

      Recruitment Consultant

      Recruitment consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Its a great collaborative and diverse culture. Great management and a support function, where teamwork is encouraged and promoted. I have all the resources and tools required for me to successfully carry out my role. The newly refurbished office is modern and creative. Its great to be apart of the biggest money transfer business in the world, and being at the forefront of an innovative organisation that is changing the way money is moved.

      Cons

      I feel some processes are over complicated.

      avatar
      Western Union Response
      9y
      Thanks for the positive review and we appreciate your feedback!
      5.0
      Jan 18, 2017

      2nd best job I've ever had.... in a good way

      Junior dealer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Bonus, Flexible hours, wonderful colleagues, helpful and supporting

      Cons

      Long hours, manual processes, pressure

      avatar
      Western Union Response
      9y
      Thanks for taking the time to leave a review. You're spot on regarding the importance of leaders spending time on the "front lines" to fully understand the employee/customer experience. Please reach out to your local HR rep with suggestions that you feel may help improve the feedback loop in your department. We've found, more often than not, that the key to successful change is through "top-down" AND "bottom-up" initiatives, not just one or the other. Looking forward to working with you!
      Viewing 2413 - 2415 of 2,935 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,796 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.