Western Union reviews

3.5

60% would recommend to a friend

(2,935 total reviews)
avatar

Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Jan 27, 2017

Western Union Employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company, good people in the teams, fun working environment - relaxed atmosphere makes work a lot easier. Strong interest in helping you build your career. Western Union is a great place to work, they provide you with all the training and tools you require to succeed in your career. There is a clear message from the CEO and Senior Management and the staff are really benefiting from this.

Cons

I can not see any negatives.

avatar
Western Union Response
9y
Thanks for your review. With a diverse, global company like WU, there are definitely many opportunities for learning and growth in your career.
4.0
Jan 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Having been with the company 5 months in a full time position, I can say I am happy to work here and the business offers extensive support in development and progression. Aside from the week-long induction process, learning in the business is very much done on the job which is challenging in a good way.

Cons

The onboarding paperwork was too repetitive and it would be beneficial to have this all online to streamline the process as it was very frustrating to submit the same information over and over again. It took some time to have programmes installed that were necessary to the job role.

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Western Union Response
9y
Glad to have you on the team at WU! Good call about opportunities to improve onboarding. We think you'll be pleased to see that we are currently launching a revamped onboarding experience, with much of the content moving online, to facilitate self-paced learning. New hires will be part of a global new hires community and take part in gamified development to get up to speed at WU.
3.0
Jan 25, 2017

Specialist

Recommend
CEO approval
Business Outlook

Pros

Good health insurance package, for some people there were possibilities to go higher, competitive salary.

Cons

Unprofessional management, employees were not appreciated in that role. Salaries were not increased after two years, only for maybe 5% of people; night shifts and schedules announced really late, you cannot plan your personal life.

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Glassdoor has 3,796 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.