Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 222 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 203 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 129 reviews)); "Good environment and culture" ((in 123 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 83 reviews)); "Poor Leadership and path on the direction for the future" ((in 72 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Nov 2, 2016

Not a team environment at HQ, leaders only care about themselves and getting ahead

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of pros on the surface, but don't be fooled by all the hype and awards. Lots of talk just for show. If you are considering working here, read and listen to the negative comments here..they are spot on.

Cons

High turnover, low morale, overworked employees, everyone out for themselves. I feel like I made a big mistake and wished I had paid more attention to the negative comments on this site reflecting HQ culture...it's all true. Hoping to find something at a new company all together like Schwab or Amazon where lots of former WU employees have gone.......

Western Union Response

9y

Thank you very much for sharing your honest feedback about WU. We’re sorry to hear about your experiences at our global headquarters, but we appreciate you taking the time to share them with us on Glassdoor. In regards to your leadership advice to management, every leader in the organization takes part in a program that is focused on strengthening their leadership capabilities. They meet bi-monthly and we’ve seen great benefits from this program, in helping leaders improve. We believe WU’s purpose of “moving money for better” attracts the best talent who want to make positive changes for the business, and especially for our customers around the world, in over 200+ countries and territories. We thank you for joining WU and want you to be happy while working here. If you believe you are overworked or know of certain employees who may be overworked or have low morale due to management, we urge you to contact our ethics department internally, so that your anonymous feedback will be taken into account. We take matters like this very seriously. Thanks again for your time.

4.0

Nov 1, 2016

Project Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Dedicated, hard working employees, good benefits, reasonable work environment. Progressive movement (innovation, risk taking development). Great social consciousness and educational support world wide.

Cons

Lots of lay offs and vying for power rather than focus on running the company / organization well. Change is good but only when understand what's working and what needs to be improved. Leaders often lack understanding of issues and lack leadership abilities.

5.0

Oct 27, 2016

Account Executive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company support , strategy , tools , Industry Leader

Cons

No regional or National sales conventions

Western Union Response

9y

Great feedback! Thank you for sharing.

Viewing 2431 - 2433 of 2,934 Reviews

Top companies for "Compensation and Benefits" near you

tabby

4.0★Compensation & Benefits

Unlimit

4.2★Compensation & Benefits

Armenian Card

4.1★Compensation & Benefits

Jobs at Western Union

Retail Sales and Customer Service Associate in Dallas, TX at Buckner Blvd

Senior Manager, Digital Delivery and Enablement

Senior Recruiter, Talent Acquisition

Vice President, Cyber Governance, Risk & Compliance

Senior Manager, Category Management

Western Union

Western Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not a team environment at HQ, leaders only care about themselves and getting ahead

Project Manager

Account Executive

Top companies for "Compensation and Benefits" near you

Jobs at Western Union

Western Union reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Western Union reviews FAQs

Jobs at Western Union