Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)
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Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jun 16, 2016

Financial Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, variety of drinks, great benefits. The people here at WU are great to work with, they are smart and really know their stuff.

Cons

I cannot think of one.

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Western Union Response
10y
Thanks for the review, and we're glad you feel we're on a good path. We strive to be competitive in our pay and benefits. That's one small part of what helps us attract talented, great people to work with. Please do continue to speak up. There will always be opportunities for us to get better.
2.0
Jun 15, 2016

... It's paved with good intentions.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many people in this company who care greatly about their work. They want to do a good job for themselves and for their customers. The goals and vision of the leadership are on the right track.

Cons

HQ in Denver has limited understanding of this division and add huge layers of bureaucracy, despite repeated acknowledgement that this is a problem. Cost cutting in the name of efficiency has led to MASSIVE degradation of internal knowledge of existing systems/technology and process. Within the division, execution is abysmal. Partially due to resource constraints and partially as a lingering effect of brain-drain, ever-shrinking areas of responsibility leave too many gaps for important work to fall through.

4.0
Jun 14, 2016

Director HR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people to work with

Cons

None it was a solid experience with opportunity for growth.

avatar
Western Union Response
10y
We agree. There are so many really outstanding people working for Western Union in over 50 different countries globally. We also see great opportunities for internal career moves and growth.
Viewing 2476 - 2478 of 2,934 Reviews

Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.