Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 222 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 203 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 129 reviews)); "Good environment and culture" ((in 123 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 83 reviews)); "Poor Leadership and path on the direction for the future" ((in 72 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

5.0

May 13, 2019

A company where you can develop yourself

Talent acquisition coordinator

Recommend

CEO approval

Business Outlook

Pros

A company where you can develop yourself professionally, academically and personally in an equality environment, where you can always raise your hand to give your improvement ideas.

Cons

Not all management teams in all WU departments are committed to WU values; however, you can always be the agent changer.

Western Union Response

7y

We're pleased to see your positive remarks on career growth. At WU, we work hard to make sure our employees are set up for success! We are so glad to hear of your positive experience!

4.0

May 11, 2019

Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Company offers Good Work Life Balance

Cons

Need time to follow process

Western Union Response

7y

Thank you for taking the time to leave a review. We're happy to see that you would recommend WU an employer, as well as listed work-life balance as a pro. #WinForWU

4.0

May 9, 2019

Great Career Development Opportunity!

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Great benefits, good career path development opportunities, fun environment, strong culture and values

Cons

Work from home policy - more days should be permitted Location

Viewing 2485 - 2487 of 2,934 Reviews

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Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A company where you can develop yourself

Associate

Great Career Development Opportunity!

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