Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      60% would recommend to a friend

      (2,934 total reviews)
      avatar

      Devin McGranahan

      54% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Reviews by job title

      3K reviews
      2.0
      Apr 27, 2016

      Churn and burn

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Diverse - Fast-moving, complex business - Some good, smart people - Could have strong potential for social impact

      Cons

      - Management has lost the plot; stagnant stock price - Constant transformation - Annual layoffs for last 7+ years - Move toward flatter structure leaves fewer opportunities to advance; means that good senior people are being let go - Too many HR programs and demands; no consistency or strategy - No work-life balance - Culture seems nicey-nice on the surface, but leads to back-channeling / back-biting - Too many silos, lack of alignment on how things get done - Real gender issues that they are glossing over with a few new campaigns - No longer investing in social impact / community in any real way

      2.0
      Apr 27, 2016

      Review

      Director of client services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand name to work for. People are genuinely decent and there is great diversity.

      Cons

      Some of their wholly owned subsidiaries are not a priority and are run by managers that are junior in nature.

      avatar
      Western Union Response
      10y
      We appreciate you mentioning the people at WU as one of the "pros." Our extremely global workforce of talented people is one of our strongest selling points as an employer. Regarding your comments about subsidiaries, we are continually weighing risks and opportunities for the future of our business. We are also always looking for opportunities to set people up for success in their career development. While the process definitely isn't perfect, we try to provide growth/stretch opportunities for individuals, while also ensuring the amount of "stretch" is not too much.
      4.0
      Apr 26, 2016

      Western Union great place to work

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great purpose driven company. Focused on "Moving Money for Better".

      Cons

      Need to stay focused on long term vision

      avatar
      Western Union Response
      10y
      We are glad to have you on the WU team. The purpose driven aspect of what we do definitely resonates with people working here. Once you join the company and see firsthand how much people rely on our services (for education, housing, medical services, etc.), the "moving money for better" tagline becomes real. Good call-out on the long-term vision. Please continue to reinforce a long-term perspective on your team at WU, and let others know if you feel areas drift too much into short-term thinking.
      Viewing 2491 - 2493 of 2,934 Reviews
      Related searches: Western Union jobs | Western Union salaries | Western Union benefits | Western Union interviews
      ReviewsWestern Union reviews

      Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.