Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)
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Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
3.0
May 5, 2016

Negatives of a big company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Because of its size, there always seem to be job opportunities. WUBS provides decent benefits, including a generous PTO package. They pay lip-service to many of the qualities one might look for in a company (though it's harder to say if they deliver). If you work in sales then WUBS may be able to provide a great opportunity because it's difficult to offshore these positions and they need them all over the country to maintain and build a customer base.

Cons

They don't seem to have a consistent direction. They're always in the process of building new products or re-branding, but before reaching their stated goals, the direction changes. Despite the size of the company, it's difficult to move-up internally, however lateral movement is generally an option. They seem to do most of their management hiring externally, and are in the process of offshoring much of their operations and technical support.

3.0
May 4, 2016

.net lead

Recommend
CEO approval
Business Outlook

Pros

It was good work experience new challenges and new implementation of technologies.

Cons

Did not find anything that has demerit.

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Western Union Response
10y
Thanks for leaving a review. Many of our colleagues at WU value the chance to work with big data (Hadoop), as well as use and develop advanced technology capabilities to move money safely and reliably across boarders in over 200 countries and territories.
4.0
Apr 30, 2016

Sr, Intel Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working with Law enforcement on a daily basis.

Cons

Location of office in state of Colorado.

avatar
Western Union Response
10y
Great comment. We have a truly world-class Compliance team, that uses advanced technology to ensure customers can transfer money securely in over 200 countries. Partnering with law enforcement is part of that process. We welcome people with law enforcement or military background to apply. Regarding our location, we love being headquartered in Denver, Colorado (recently ranked as the #1 place to live in the U.S. by US News). However, we do have employees working in over 50 different countries globally, including offices in San Francisco, Miami, London, Hong Kong, Dubai, etc.
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