Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 231 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 192 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 169 reviews)); "Good environment and culture" ((in 132 reviews)); "Good salary and esxpections of work" ((in 131 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant downsizing; layoffs without plans" ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 79 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "No training provided or support." ((in 18 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Mar 14, 2019

Employer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

professional work life balance environment

Cons

no enough recoginition and rash decisions

Western Union Response

We work hard to promote a healthy work-life balance across the company and are happy to see you note this as a pro and that you would recommend and approve our CEO! #WOOTWU! As a current employee, if you'd like, email us at careers@westernunion.com to share any further feedback to help improve our employee experience.

4.0

Mar 13, 2019

Client services

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very diverse working culture, laid back

Cons

None that I can think of

Western Union Response

We love to see you note our multicultural environment as a pro! We are passionate about creating a diverse and inclusive workplace. Thank you for writing a review! #WUForTheWin

4.0

Mar 11, 2019

Sr. Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great Company culture, lots of internal training tools, and with the right attitude a lot of freedom to define your own goals.

Cons

Large and sometimes slow to reach decisions due to many people involved in decision making.

Western Union Response

We're thrilled to hear that you enjoy our company culture here at WU, with so many pros! We want our employees to have balanced and fulfilling careers on our team so we will share this feedback with relevant teams as we continue to drive positive change across the company.

Viewing 2497 - 2499 of 2,933 Reviews

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Jobs at Western Union

Retail Sales and Customer Service Associate

Regional Sales Support

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Retail Sales and Customer Service Associate in Phoenix