Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)
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Devin McGranahan

54% approve of CEO

51% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Feb 24, 2016

WU evaluation

Recommend
CEO approval
Business Outlook

Pros

Benefits, friendly environment, career opportunities

Cons

Technical job, lack of professional management, lack of opportunity for creativity

2.0
Feb 23, 2016
Recommend
CEO approval
Business Outlook

Pros

Generally good bonus structure particularly if the overall team does well. Opportunity to earn good money per quarter bonus if you are a high achiever. You have the opportunity to buy 3 more days annual leave per year. - Quite a young office - Work life balance very good, despite starting at 8am every one is out the door at 5.30 with no work to take home.

Cons

Office doesn't reflect the wealth and size of the company, no space to eat lunch. Depressing environment, people stay for the sake of the money, the impression is there's no real employee satisfaction or enjoyment outside of pay cheques every quarter. At times feels like a glorified call centre - too focused on call stats. Serious lack of structured training for new staff. You are sat around twiddling thumbs for a couple of months asking for things to do. Lots of bureaucracy because it's such a huge company so basic HR processes can take weeks to get done. Feels like an Account Management role rather than sales half the time, the work can be very mundane. Doesn't have the perks you would expect from a company of this wealth or size.

3.0
Feb 22, 2016

Compliance Operations

Recommend
CEO approval
Business Outlook

Pros

Great benefits, opportunities to develop in different areas (horizontal movement must of them).

Cons

Low salary, local management vision isn't clear, and the employees don't come first.

Viewing 2518 - 2520 of 2,934 Reviews

Glassdoor has 3,794 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.