Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Benefits are good and there are clear tools for understanding them." ((in 216 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 180 reviews)); "Good salary and esxpections of work" ((in 127 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 58 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "No bonuses if u are under a grade 10 but still expected to go over and beyond to get the work done." ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Feb 21, 2016

Anonimus

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Great work/office environment, flexible and offer good benefits.

Cons

Constant reorganizational changes, lack of leadership and management guidance. Struggle on establishing SMART goals/objectives and very passive on empowering and holding accountable employees with not meeting company expectations. ISP or 401k match plan in disadvantage with other fortune 500 companies

5.0

Feb 16, 2016

Really great company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have worked at a couple of different "big corporations" that had left a sour taste in my mouth when leaving their employment. I was apprehensive in taking a job at yet another "big corporation," however, I have been pleasantly surprised with my overall great experience working for WU.

Cons

Sometimes the training goes a little too slow and it can make it harder to get up and going, but once you get past that phase I have yet to find anything that's a "con."

5.0

Feb 12, 2016

Compliance Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I love working here! Compliance is a large, global organization, but HQ has fostered a cooperative team environment. Also, the global organization for the whole company feels connected through the WU Foundation's robust charitable activities. My day-to-day work is interesting and ever-evolving -- I enjoy that challenge. My management places a lot of trust in the abilities of individual contributors, and that makes me feel good at work. As a new hire, the onboarding process for my department was terrific!

Cons

It is very hard to get into the company, because WU tries to promote from within. If you see a job advertised, the best way in is to find someone already working there to refer you. I had to apply many times before I was interviewed.

Viewing 2521 - 2523 of 2,934 Reviews

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Jobs at Western Union

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