Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 228 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good salary and esxpections of work" ((in 126 reviews)); "Good environment and culture" ((in 119 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 87 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Sep 27, 2018

Lots of Good Things, Yet Lots of Opportunity to Improve

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company does amazing things around the world. Their Compliance organization is best in class. There are lots of smart, kind, funny, hard-working people.

Cons

There are dozens of processes across the company in various functions that are archaic and create issues in working cross functionally.

Western Union Response

We couldn't agree more with your pros! #WUROCKS We appreciate your thoughts regarding internal processes. We are dedicated to implementing thoughtful workstreams to help us grow as an organization and remove some of the roadblocks to decision making. We will share your comments with our management teams. If you'd like to share more detailed and confidential information with us, please reach out to us at careers@westernunion.com.

4.0

Sep 25, 2018

Director Settlement / Payment Operations

Director global settlement solutioning/payment operations

Recommend

CEO approval

Business Outlook

Pros

Global, fast moving, Good all round package, Open culture

Cons

Many projects competing for time and resources. More standardization needed.

Western Union Response

We appreciate the pros and cons you have shared with us. "Global and fast moving" definitely describes WU, and we are proud of the many opportunities for learning and growth this brings us and our employees!

4.0

Sep 25, 2018

Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Friendly team, nice team leads, schedule was nice too.

Cons

Salary was not the best and I did not like the hours.

Viewing 2524 - 2526 of 2,933 Reviews

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