Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 231 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 196 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 178 reviews)); "Good salary and esxpections of work" ((in 131 reviews)); "Good environment and culture" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 90 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Feb 2, 2016

Don't be fooled by positive comments

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global company experience, diverse cultures, modern headquarters

Cons

Highly political, selfish leaders, only after personal gain. Excellent at managing up and bs'ing their way to the top.

Western Union Response

10y

Thank you for sharing your perspective with us. It seems that your experience is an unfortunate exception. Our annual employee survey indicates that confidence in leadership is above benchmark, and rising. Of course, the aggregate results of the survey do not address your specific situation, and we’d like to address any opportunities for improvement. Please don’t hesitate to share any specific concerns anonymously through our internal ethics helpline.

3.0

Feb 2, 2016

Great company, shame about the manager

Senior administrative assistant/team assistant

Recommend

CEO approval

Business Outlook

Pros

Gained some great experience withing a short period of time. Collages was great to work with.

Cons

Hand over by member of staff poor. Management not supportive. Management degrading and disrespectful, the words "stupid" used several times.

5.0

Jan 29, 2016

The view of a loyal former employee.

Aml compliance officer ii

Recommend

CEO approval

Business Outlook

Pros

Excellent company with a mission to serve millions of end users in more than 200 countries, through a huge network of more than 550,000 agencies.

Cons

None to be taken into consideration. The overall quality surpasses any minor failure. That is a tremendous value due to the huge size of the company and its 160+ years of life.

Viewing 2527 - 2529 of 2,934 Reviews

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Jobs at Western Union

Retail Sales and Customer Service Associate

Regional Sales Support

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Retail Sales and Customer Service Associate in Phoenix