Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 228 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good salary and esxpections of work" ((in 126 reviews)); "Good environment and culture" ((in 119 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 87 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Sep 9, 2018

Poor Management staff

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Most of the mangers are not up to the mark, people working under them are over qualified, therefore lot of conflicts in teams.

Cons

Working environment of Pune TEC is equal to service base company

Western Union Response

Thank you for leaving a review. We recognize the impact our leaders can have across the organization. We will look for ways to use your constructive feedback to help improve our communication and culture.

2.0

Sep 9, 2018

Forecasting Churn

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

slightly above average pay, hires good people, thought leadership and good products in some areas

Cons

back office staff have no accountability, very slow to get new developments, sales strategy is just to churn staff

Western Union Response

Thanks for sharing your thoughts. We agree our WU hires great people (Go #WUTA)! If you'd like to share more detailed feedback with us, please reach out to us via email at careers@westernunion.com

4.0

Sep 6, 2018

Comliance Specialist

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Friendly management board, parties and teambuildings

Cons

Lack of development plan, not so many vertical career posibilities

Western Union Response

We're sorry to hear your feedback on career growth at WU. We support the career growth and development of our team and continue to look out for employees at all levels and departments.

Viewing 2530 - 2532 of 2,934 Reviews

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