Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 228 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 193 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 171 reviews)); "Good environment and culture" ((in 126 reviews)); "Pay is good and competitive" ((in 97 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 93 reviews)); "Poor Leadership and path on the direction for the future" ((in 73 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 57 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,934 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Jun 17, 2018

Flexible and growing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Extremely flexible as long as you are getting your work done you are free to set your own hours - Good bonus structure - Ability to work remotely

Cons

- Not as many opportunities for remote employees

Western Union Response

7y

We're happy to see you would recommend our organization as an employer, we're always looking for talented individuals to join our WU family. Thanks for sharing your positive experience.

3.0

Jun 12, 2018

WU

Accountant

Recommend

CEO approval

Business Outlook

Pros

Flexible times, friendly staff, pension plan

Cons

Low salaries than market, all the managers are not qualified

Western Union Response

7y

Thank you for sharing about your experience as an accountant with WU. We're glad that you appreciated our company culture and benefits, including the pension plan. We understand the impact that management has throughout our organization, and we strive to provide them with what they need to lead their teams.

3.0

Jun 1, 2018

Good for retirement willing satisfactory senior professional

Associate manager

Recommend

CEO approval

Business Outlook

Pros

+ Work Life Balance + Tech Stack has almost every trending technologies + Good Values

Cons

+ Pune TECs only builds POCs + Over- Engineering and Poor Engineering in few areas + Few linguistic biased members + Resources mapped irrespective of technology and expertise

Western Union Response

7y

Thank you for writing a review about your experience on our team in Pune. We're glad to see that you recognize work-life balance and the values part of the WU Way as pros. We will keep your comments on employee resources in mind as we continue to do our best to improve as an employer.

Viewing 2551 - 2553 of 2,934 Reviews

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Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Flexible and growing

WU

Good for retirement willing satisfactory senior professional

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Jobs at Western Union