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      Western Union

      Engaged Employer

      Western Union reviews

      3.5

      59% would recommend to a friend

      (2,933 total reviews)
      avatar

      Devin McGranahan

      53% approve of CEO

      51% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.4

      Culture & values

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Oct 4, 2015

      Good Pay, bad leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Bonuses, but no direction

      Cons

      Everything else, when issues arise, they never get addressed

      3.0
      Oct 4, 2015

      Vice President

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Market leader in remittance Good B2B business model Good executive leaders at VP/SVP level

      Cons

      CEO and Board seemingly are slow to innovate in core products across the company. Being the largest remittance has given WU confidence in its revenue stream, however digital companies are eating into their pie. Decision-making processes related to investments are slow.

      3.0
      Sep 29, 2015

      Customer service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Uk customer service department of Wester Union is in Philippines because salary is low

      Cons

      Security process is poor as customers loss thier money easiely by fraud collections

      Viewing 2572 - 2574 of 2,933 Reviews
      Related searches: Western Union jobs | Western Union salaries | Western Union benefits | Western Union interviews
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      Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.