Western Union reviews

3.4

59% would recommend to a friend

(2,935 total reviews)
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Devin McGranahan

53% approve of CEO

50% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
3.0
Oct 4, 2015

Vice President

Recommend
CEO approval
Business Outlook

Pros

Market leader in remittance Good B2B business model Good executive leaders at VP/SVP level

Cons

CEO and Board seemingly are slow to innovate in core products across the company. Being the largest remittance has given WU confidence in its revenue stream, however digital companies are eating into their pie. Decision-making processes related to investments are slow.

3.0
Sep 29, 2015

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Uk customer service department of Wester Union is in Philippines because salary is low

Cons

Security process is poor as customers loss thier money easiely by fraud collections

4.0
Sep 28, 2015

Western Union

Recommend
CEO approval
Business Outlook

Pros

It is global company which knows the business.

Cons

Only good experience within 4 years in this company.

Viewing 2575 - 2577 of 2,935 Reviews

Glassdoor has 3,795 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.