Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 219 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 193 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good environment and culture" ((in 127 reviews)); "Good salary and esxpections of work" ((in 125 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 89 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.4

59% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

53% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

3.0

Sep 27, 2015

-

Interaction designer

Recommend

CEO approval

Business Outlook

Pros

Flexible schedules, great Work–life balance.

Cons

Bureaucracy, poor leadership, and poor management on the engineering team especially.

4.0

Sep 24, 2015

WU European Regional Operations Centre

Fraud specialist

Recommend

CEO approval

Business Outlook

Pros

Great international team with people from all around the world. Constant online training program for all the employees. Great promotion possibilities because of the constantly growing team.

Cons

Since the Vilnius office is an operational center, some of the tasks get routine and boring after some time. The evaluation of employees lack flexibility. As in all big companies there is high bureaucracy level in terms of decision making.

3.0

Sep 14, 2015

Operations Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Multicultural environment, good career development opportunities. Financially very successful and stable.

Cons

Too bureaucratic environment, too much compliance driven. The company continues to struggle with innovation and has been a one trick pony for too long. Frequent reorganizations mean a lot of uncertainty among employees.

Viewing 2578 - 2580 of 2,935 Reviews

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Jobs at Western Union

Regional Sales Support

Part-Time Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate

Senior Sales Operations Specialist

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

-

WU European Regional Operations Centre

Operations Manager

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Jobs at Western Union