Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 231 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 196 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 178 reviews)); "Good salary and esxpections of work" ((in 131 reviews)); "Good environment and culture" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 90 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,933 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

3.0

Feb 14, 2018

CPR

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

its good money and they have a lot of patience with dealing with agents who are still not ready.

Cons

work environment is fake, and they take you as a working machine and treat you like so, and you cant take your phone inside or even a piece of paper so it is very boring overall.

Western Union Response

7y

We're disappointed to see your comments on company culture. We value each and every one of our employees and their hard work. Thank you for sharing your feedback with us.

5.0

Feb 8, 2018

Digital review team analyst

Digital analyst

Recommend

CEO approval

Business Outlook

Pros

Good salary - opportunities for growth Nice atmosphere Career opportunities

Cons

No cons actually, everything was as I expected

Western Union Response

7y

#WUWIN! We are thrilled to read about your positive experience with us. Thank you for making time to share your feedback. We wish the best of luck in your career!

4.0

Jan 30, 2018

Good environment

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Good career opportunities, good company mentality.

Cons

Coroporate mentality, slow. Low salaries.

Western Union Response

7y

Thanks for your input. We strive to provide opportunities where individuals can have long, acting and challenging careers at WU!

Viewing 2581 - 2583 of 2,933 Reviews

Top companies for "Compensation and Benefits" near you

Revolut

4.3★Compensation & Benefits

Unlimit

4.2★Compensation & Benefits

Armenian Card

4.1★Compensation & Benefits

tabby

4.0★Compensation & Benefits

Jobs at Western Union

Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate in Phoenix

Front Desk Ambassador (Badge Administrator)

Account Development Executive in California

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

CPR

Digital review team analyst

Good environment

Top companies for "Compensation and Benefits" near you

Jobs at Western Union