Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and vacation time" ((in 212 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 201 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good environment and culture" ((in 123 reviews)); "Pay is good and competitive" ((in 106 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

52% approve of CEO

50% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Aug 29, 2017

Very good company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company offers good salary and benefits to employees. They have the best medical insurance. They treat employees equally and embrace diversity in terms of hiring people.

Cons

They operate in a very lean organizational structure so attaining a work life balance can be a challenge.

Western Union Response

Thank you for your thorough WU feedback! We love that you had a mostly positive experience. We would like to hear any suggestions you have on improving work/life balance, it so important to our culture. Feel free to share with us here or send email to careers@westernunion.com.

5.0

Aug 24, 2017

Marketing Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good people, good carieer opportunities

Cons

short notice of restructurisation, ierarchy

Western Union Response

Thank you for sharing the pros and cons of your WU experience. We wish the best success in your future!

3.0

Aug 19, 2017

If your face fits

Operations

Recommend

CEO approval

Business Outlook

Pros

Good salaries, flexible, nice offices, good benefits

Cons

The old school saying "jobs for the boys" applies. Its not what you know its who you know. Many experienced people are lost from this business because their face does not fit!

Western Union Response

Thank you for taking time to share some of your WU experience. We strive for diverse backgrounds and cultures, with varied skill sets and perspectives. We encourage our employees to challenge the status quo to drive our business and technologies forward. We care about our employees, so feel free to share detailed and confidential information about your experience by emailing us careers@westernunion.com.

Viewing 2629 - 2631 of 2,935 Reviews

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Jobs at Western Union

Regional Sales Support

Senior Sales Operations Specialist

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate