Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and vacation time" ((in 216 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good salary and esxpections of work" ((in 126 reviews)); "Good environment and culture" ((in 121 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 93 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

52% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Jul 12, 2017

Good place to learn

Dealer

Recommend

CEO approval

Business Outlook

Pros

Good team environment, good people, learning opportunity straight out of university

Cons

Too management heavy. Too focused on sales targets and ticking boxes.

Western Union Response

8y

Thanks for your honest feedback! We love the "pros" you called out. Regarding the "cons" you shared, we would like to get more information about your past experiences while you worked at WU. We realize many people may have different experiences during their time at WU and hope to get more details from you, confidentially. Please email us: careers@westernunion.com. Thanks again!

5.0

Jul 10, 2017

Compliance Analyst

Compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Excellent company with great benefits

Cons

Low salary compared to other companies in the same industry

Western Union Response

8y

Thanks for the "pros" feedback! For the "con" you shared about salary, pay structures are reviewed on an annual basis, and are revised/adjusted from time to time as appropriate, in all countries Western Union operates, to reflect market conditions or population changes. If you would like to get more details or talk through this, please email us and we will get back to you soon: careers@westernunion.com. Thanks for your time!

3.0

Jul 6, 2017

Forex Dealer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Was custom house - now WU. Okay firm.

Cons

Poor management structure - little scope for progression.

Western Union Response

8y

Hello and thanks for your feedback. We noticed you're a former employee now, but we hope you can still share more details about the "cons" you noted. We care about our current and former employees, and we welcome additional feedback you may want to share internally: careers@westernunion.com. Thanks for your time.

Viewing 2647 - 2649 of 2,934 Reviews

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Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good place to learn

Compliance Analyst

Forex Dealer

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Jobs at Western Union