Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)
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Devin McGranahan

51% approve of CEO

49% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Apr 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Work life balance (true 9-5) Good vacation policy (but it’s getting reduced). Decent benefits but nothing special.

Cons

Constantly changing priorities, low tech talent, tons of rules and buearacracy, and very little actually gets done. I found it a very uninspiring place to work. They opened a new office in Miami and made everyone go there 3 days a week. It was unfinished for the entire year and felt soulless. Nothing on the walls, harsh fluorescent lighting, no plants, empty and abandoned feeling, no events or team building or community or culture. Lots of remote tech teams so collaboration is very challenging. Really bad equipment. Chairs broken, cheap monitors that you couldn’t see in the bright light. Overall this is a very budget conscious company. The tech department is a mess they are trying to improve, but it has a long long way to go.

4.0
Apr 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Good atmosphere, great people, good salary

Cons

Growing opportunities depend on manager. Strange company policies

1.0
Apr 1, 2025

Avoid.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mostly great people in the office Enjoy mixing with diverse cultures

Cons

Witnessed toxic behaviours ignored for the sake of work outcomes. Witnessed people who speak up about bad behaviours face consequences. Staff use competitor apps. Executive management replies "Find another job" in group meetings if staff speak of being overworked in the region. The company restructures weekly with a lack of direction & panic-driven decision-making.

Viewing 265 - 267 of 2,935 Reviews

Glassdoor has 3,793 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.