Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 219 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 196 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 173 reviews)); "Good salary and esxpections of work" ((in 127 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Layoffs are frequent and this leads to low employee morale" ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 57 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

52% approve of CEO

50% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Feb 21, 2017

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great opportunities, atmosphere and culture

Cons

Salary, salary, salary, salary, salary

4.0

Feb 18, 2017

Continuing to Evolve

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

WU has begun to pick up steam in its evolution from a brick and mortar financial services company...to a true FinTech (Financial Technology) enterprise. I've personally seen several changes that give me a lot of confidence for the future of this company. Everything from making the right investments in technology and platforms, to aligning leadership and talent in the best way to facilitate agility. This is a proud company that takes its commitment to our vision of "Moving Money for Better" very seriously.

Cons

While change has been speeding up...it could still come faster. Also, we have mounting market pressure and need to balance investment with the ability to meet Wall Street's expectations.

Western Union Response

Thanks for the review! It has been great to see the investments made in technology and the organization starting to take hold. We will continue to work toward rapid evolution, to keep pace with the changing needs of our customers. Thanks for being on the team.

2.0

Feb 16, 2017

bonne

Sales

Recommend

CEO approval

Business Outlook

Pros

international comapany salaire bonne confort bonne entourage Most questions are past experience, compliance related, or behavioural

Cons

rotine de travail stress night shift Most questions are past experience, compliance related, or behavioural

Western Union Response

Hello, thanks for sharing your feedback. We noticed you are a former employee of WU, but we would like to hear about your experiences in the "cons" side. Please email us: careers@westernunion.com

Viewing 2668 - 2670 of 2,934 Reviews

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Jobs at Western Union

Regional Sales Support

Senior Sales Operations Specialist

Part-Time Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate