Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 219 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 196 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 173 reviews)); "Good salary and esxpections of work" ((in 127 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Layoffs are frequent and this leads to low employee morale" ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 77 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 57 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

51% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Feb 6, 2017

marketing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working time and hours are very flexible, people generally can work from home.

Cons

The ordination is not very organized. People and management are always doing things looks good but they never finish. Very high turn over rate. There is no rules, everyone left within 2 years.

5.0

Feb 2, 2017

Recruitment Process

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Recruitment process was very fast and constant feedback and updates on status of application was provided. Good follow ups and great structured process by HR.

Cons

Need a structured training program for new joiners to enable me to perform my work in a faster manner. Still not familiar with process flows, systems training, agents recruitment process and etc as most of the staffs in the office are new. Possible to have a buddy system for training purposes for 1 to 2 weeks with a senior from the same role.

Western Union Response

Thanks for your input. Glad the recruitment process went well for you. Regarding onboarding, we're proud to share that we have just recently launched a revamped onboarding experience, with a "buddy" program included. Keep the ideas coming internally as well! Welcome to WU.

1.0

Feb 2, 2017

Territory manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Go entry level and leave asap

Cons

Complacency and dinosaur with no future

Viewing 2677 - 2679 of 2,935 Reviews

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