Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

57% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 213 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 203 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 167 reviews)); "Good environment and culture" ((in 130 reviews)); "Pay is good and competitive" ((in 108 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 93 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 56 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

57% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

50% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Dec 30, 2014

Challenging work, real world impact, future looks promising

Aml compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Exciting and impactful work Constantly challenged to find solutions to important issues

Cons

Work/Life balance can be difficult depending on department

1.0

Dec 23, 2014

Sad, sad, sad

Customer service

Recommend

CEO approval

Business Outlook

Pros

CEO is a trusting man with good intentions. Unfortunately, his head is being turned by his leadership team that has selfish intentions.

Cons

People making layoff decisions are only concerned about preserving their own jobs, not cutting costs or "laying off" the right people. I watch the wrong people walk out of the door while serious "dead wood" lays around the office.

5.0

Dec 19, 2014

Great Company and Love it

Aml compliance analyst

Recommend

CEO approval

Business Outlook

Pros

The company offers good benefits and offers a lot of opportunity for personal growth. Depending on the departments you have more opportunity for some aspects. Time off is great and the management really seems to care and encourage employees to develop and make this company a career home.

Cons

The work environment does depend on the department as some are just higher stress. Some departments tend to higher more "green" persons which can cause some issues with work maturity levels but overall it's a good place. I hate the limitation on places as even though the business is a large multi-country operation you really only have one or two options for employment locations. If you work in a higher stress department then you will often the pressure of that job and it will interfere with some of the work life balance.

Viewing 2680 - 2682 of 2,935 Reviews

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Jobs at Western Union

Product Manager, Compliance Systems & Analytics

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Personalization & Engagement Product Manager

Regional Sales Support

Senior Manager, Product Management