Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

57% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 213 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 203 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 167 reviews)); "Good environment and culture" ((in 130 reviews)); "Pay is good and competitive" ((in 108 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 93 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 56 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

57% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

50% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Nov 6, 2014

Great Company, Great Focus

Aml compliance specialist

Recommend

CEO approval

Business Outlook

Pros

Engaging work, great work-life balance, excellent facilities.

Cons

office layouts are open which some people may not like

2.0

Nov 4, 2014

Little opportunity for professional growth; disconnect between senior management and workforce

It manager

Recommend

CEO approval

Business Outlook

Pros

My immediate team is high performing, strong work ethic, great working relationships and collaboration. Benefits are generally very good, great vacation and salaries seem to be higher than average.

Cons

Western Union have slow or little innovation. It is extremely difficult to get any funding or investment in technology upgrades or product investment. There is a culture of layoffs and cutting costs to make earnings numbers. At least a couple of major layoffs every year for the past few years. There are silos between groups/teams, even in same departments. Very difficult to troubleshoot system problems between various IT teams. Lots of bureaucracy.

4.0

Nov 3, 2014

Great brand legacy and good group of co-workers. Needs quite a bit of work on process.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice group of people and the work hours are reasonable. Working hard to keep the brand relevant in the 21st century.

Cons

The company has historically under-invested in systems and over complicated the processes to get things done quickly. This is keeping the company from moving fast and being relevant.

Viewing 2692 - 2694 of 2,935 Reviews

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Jobs at Western Union

Product Manager, Compliance Systems & Analytics

Major Incident Manager

Personalization & Engagement Product Manager

Vereinigte Staaten von Amerika

$120K - $150K /yr

(Employer provided)

View job

Regional Sales Support

Senior Sales Operations Specialist