Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

57% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 223 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 195 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 165 reviews)); "Good environment and culture" ((in 131 reviews)); "Pay is good and competitive" ((in 94 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 87 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

57% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

50% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Mar 6, 2016

Great company to join

Aml compliance analyst

Recommend

CEO approval

Business Outlook

Pros

Where to begin? Western Union offers benefits that no other company offers to their employees with a continuous opportunity of career progression. They are committed to the team concept of getting the job done and the well being of their staff. They support their employees endeavours and are very military friendly. They have implemented several offerings that support their employees that wish to continue their service for their country. They listen to the ideas of their employees and have several reward programs that encourage free thinking. The overall attitude of individuals working for Western Union is one that should be mentioned. Everyone seems happy to be there and happy to work with like minded people. I would highly recommend this company to anyone looking to grow as a professional.

Cons

This company does not have a con worth mentioning. Refer to the comments made above under pros

4.0

Feb 26, 2016

Good company

Product manager

Recommend

CEO approval

Business Outlook

Pros

Decent compensation, interesting work, great people

Cons

lots of politics, processes constantly rewritten

4.0

Feb 24, 2016

WU evaluation

Banking administrator

Recommend

CEO approval

Business Outlook

Pros

Benefits, friendly environment, career opportunities

Cons

Technical job, lack of professional management, lack of opportunity for creativity

Viewing 2749 - 2751 of 2,934 Reviews

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Jobs at Western Union

Product Manager, Compliance Systems & Analytics

Personalization & Engagement Product Manager

Vereinigte Staaten von Amerika

$120K - $150K /yr

(Employer provided)

View job

Regional Sales Support

Senior Sales Operations Specialist

Senior Manager, Product Management