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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      56% would recommend to a friend

      (2,930 total reviews)
      avatar

      Devin McGranahan

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Oct 22, 2015

      Diseconomies of scale. Good people in London. Customer Centric

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Collegial atmosphere in London with some talented staff. Committed sales staff in WUBS. Worldwide presence. Customer centric approach. Investment in compliance.

      Cons

      Incentive structure very poor. Antiquated software. Bureaucracy/ red tape originating from US head office. Promotions are much slower outside of US leading to attrition of more talented staff. Prioritisation of WU retail over WUBS and WUIB.

      5.0
      Oct 17, 2015

      Great People

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked with a some great people who really knew what they were doing and were willing to share their knowledge and skills with me and I learned a lot during my time there. I felt that my compensation was fair and the benefits were good. We had the ability to work from home if necessary. There are a lot of amenities on-site.

      Cons

      My department was moved to a different site less than year after I was hired and for me, the commute was very long (45 minutes to 1 hour each way).

      Viewing 2770 - 2772 of 2,930 Reviews
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      Glassdoor has 3,786 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.