Rudderless ship, clueless management, bait and switch
Pros
Zilch!! Nothing positive to write about!!!! I am filling this space up because there is a 20 word minimum for this post!!
Cons
For my fellow colleagues who are here - pack your bags and run away as fast as you can. For prospective employees, please stay away as far as you can from this place. There is nothing positive about this place a. Management The management is completely based in India. They have been losing senior management talent like crazy and are constantly replacing them with half-baked people from India who know nothing about mortgages or US business or employment practices. The guy who is supposed to be running this business is managing this 8000 miles away from India. He shows up here once in six months for two days like a visitor and flies back as fast as he arrived here. This is being run completely remotely. There is no management or vision here and everything is run based on the "fire of the day" that needs to be put out. Environment One of the most hostile work environments one can ever find. Employees are expected to work seven days a week for 12 to 14 hours a day. They do not hire new people and just pile work on top of existing employees non-stop. You have to be on call 24X7 a day and this place is run like a sweat shop. Despite my team leaders constantly requesting for additional staff, they just don't hire. They will only hire if a client agrees to pay for that employee, like a body shop. Compensation If you work seven days a week, 15 to 18 hours a day, you will be given a 3% raise. If you don't, you will be given 2%. So pick your poison! Very poorly compensated. They bring in people on H1B from India instead of hiring US citizens and hope to get work done by cheap labor even though the employees they bring on H1B can barely code. Most of the work is done in India, depriving opportunities for advancement for US citizens even though the company is based in Nashville. This is a class action lawsuit for discrimination waiting to happen. Clients The loudest one gets the most attention. If there is a fire in one client, all resources are diverted to put out that fire. If the fire erupts in another place, everybody runs to the other place. In one year, I was jerked around to five different clients, just to put out fires. There is no planning, no foresight or proactive hiring. Everything is knee-jerk. They have been losing clients and have been hit with multiple lawsuits.