Xerox reviews

3.3

45% would recommend to a friend

(9,135 total reviews)
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Louie Pastor

86% approve of CEO

32% positive business outlook

Xerox has an employee rating of 3.3 out of 5 stars, based on 9,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

9K reviews
1.0
Feb 24, 2016

Disparate

Recommend
CEO approval
Business Outlook

Pros

A willingness by management to cram any deals into the month, quarter or year to hit the number regardless of how painful it will be to anyone involved including the customer.

Cons

A few reps consistently do well but most do not because of the huge disparity of opportunity. Ethically challenged upper management with a loyalty only to profits at the expense of employees and customers.

1.0
Jan 26, 2016
Recommend
CEO approval
Business Outlook

Pros

I was fresh out of college when I got here and I learned a lot of useful lessons for sales professionals. I had to complete 100 phone calls by my managers order otherwise I couldn't leave for lunch. So it was good to show my next employer I could "complete the grind".

Cons

In January of 2016 our President urged employees to go onto this website and give positive reviews. Apparently he and the rest of our leaders believe the negative reviews were dishonest. Being in this place for 3 years I've witnessed so much disfunction. Every year sales compensation plans are switched up to make bonuses harder to obtain. Our VPs rarely interact with anyone outside of the "inner circle" of tenured sales guys who have been around forever. Only a few of our sales managers are experts within our field. There are a handful of reps who have been promised better assignments and territories, but are just strung along without and real improvements to their assignment. I could go on and on describing the issues and lack of leadership within our company, but our boss will just solicit more positive reviews by people who haven't been around long enough to know the truth.

1.0
Oct 21, 2016
Recommend
CEO approval
Business Outlook

Pros

This company would be marginally better than collecting public assistance checks from the government. I give work/life balance 5 stars, because once you resign yourself to the fact this is a dead end job, you can do whatever you want until you leave. The key is not caring one iota about what your manager says.

Cons

Main product line = a business commodity that nobody cares about Technical (IT) resources = obsolete leadership = incompetent compensation structure = complete bull<expletive> honesty and integrity = never met him

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Xerox Response
9y
Thanking for taking time out of your day to post your opinion. We would like to address your concerns for our future readers. Our product may not be the most glamorous; however, companies have real needs for these items and the workflow solutions they can provide. Please feel free to look at our case studies on our website and you can find real solutions for our customers. Our Technical Resources are continuously improving as technology moves and evolves at lightning speed! We are constantly rolling out new technology to make our reps jobs easier. We are working on updating some of our systems so that our employees have the best resources possible at their fingertips. Everyone has different personalities and it takes all kinds to make the world go round. We are proud that our leadership has helped us become the #1 preferred office technology provider in the state of Michigan. Does this mean we are perfect? NO! We strive for continuous improvements in our leadership skills and abilities. MOS hosts many programs for all employees to sharpen their skills in all areas of professional business. We continually evaluate our compensation package to make sure we are providing our employees with the best opportunities. MOS is full of great people who demonstrate honesty and integrity every day. No company has a staff that is 100% fault free but we are like a family and strive to keep it that way. We look forward to sharing our family with new recruits and answering any questions that they have for us.
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Glassdoor has 10,145 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.