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      Xerox

      Engaged Employer

      Xerox reviews

      3.3

      46% would recommend to a friend

      (9,138 total reviews)
      avatar

      Louie Pastor

      89% approve of CEO

      33% positive business outlook

      Ratings by demographic groups

      Xerox has an employee rating of 3.3 out of 5 stars, based on 9,138 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Xerox employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      9K reviews
      3.0
      Jul 16, 2018

      Sales Associate

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      AOT has some of the best people that work there. You will be sure to make some lifelong friends along the way. A career at AOT will set you up nicely for whatever future sales track you want to take. It’s a great stepping stone for other types of sales positions or if you want to work your way up through the company you are able to do that too and be successful.

      Cons

      While AOT does a great job hiring most people they haven’t don’t the best with placing some of their Sales Managers. In the past, they have promoted people to Management who weren’t ready and would lead by fear and micro-management rather than by leadership and mentoring for their employees who were generally new to sales. That in turn has caused a lot of turn over in the past year. Copier Sales is also a very saturated market and there are some unrealistic expectations for the sales team.

      avatar
      Xerox Response
      7y
      Thank you for your review! I'm glad you are seeing we have terrific people and believe there is a good carrier path and future. We prefer to promote from within when possible. I'm curious about your comment about Sales Management and would welcome more open face-to-face conversation about this. We certainly don't endorse leading by fear and will make corrections if it is happening. Employees who have left in the past year have gone out of their way to say very positive things about their sales managers in their exit interviews. That doesn't mean there isn't a problem, it's just confusing. With regards to the competitive market we work in, yes it is very competitive out there, but Arizona still has a lot of opportunity and is growing. Every day we run into companies that are unhappy with one of our competitors. We work hard to hire and train the best possible employees to uncover opportunities and show potential customers why AOT is the best company to choose.
      5.0
      Mar 26, 2018

      Great Growth Opportunities for Millennials

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Xerox is in a state of flux and there are incredible opportunities for young talent to cut their teeth on serious international work. They are clearly invested in retaining young employees and creating positions that offer flex scheduling and great pay.

      Cons

      Benefits are not great.

      1.0
      Dec 22, 2017

      Disconnected Organization

      Channel business manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company Car-Sales, 401K plan, outstanding peer employees.

      Cons

      Upper management is completely disconnected from the field. Ex: Annual employee survey conducted by 3rd party organization, to help identify +/- of the organization. Survey stated that all comments will be released verbatim. Survey never completely released to employees, no comments shared. I guess they didn't want to hear the truth. VP along with her minions, bullied employees daily. Those same comments were included in the survey. The bullying continues daily. Xerox promotes mediocrity, as those same managers are being promoted. Sales compensation plans are changed annually. Not sure of any other companies where your budget is doubled, but your earning are cut in half.

      Viewing 127 - 129 of 9,138 Reviews
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      Glassdoor has 10,148 Xerox reviews submitted anonymously by Xerox employees. Read employee reviews and ratings on Glassdoor to decide if Xerox is right for you.