Zara reviews

3.3

51% would recommend to a friend

(9,551 total reviews)
avatar

Mr. Óscar García Maceiras

63% approve of CEO

47% positive business outlook

Zara has an employee rating of 3.3 out of 5 stars, based on 9,551 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zara employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jan 21, 2012
Recommend
CEO approval
Business Outlook

Pros

pays better than many other retail stores. full benefits for full-time employees or salary positions. very nice coworkers. they work with your hours if you are a part time employee and full time student.

Cons

they don't appreciate your hard work and your teamwork. they make you work as if you are two employees and not only one! Management has favorites and treat employees very unfair. They try to be as cheap as possible when it comes to employees because its a growing company. We where lacking even lunchroom at many times in order for stock people to process their shipment. their expectations are all the way to the roof and at the same time they are not very clear with what they expect from people. There is usually misunderstanding between managers and they usually would reflect it very negatively on their employees. if you are a salary position forget about having a life. they would change schedules last minute and always expect you to do as they wish.

1.0
Jan 16, 2012
Recommend
CEO approval
Business Outlook

Pros

The clothes are absolutely gorgeous. If they like you, you get a good amount of hours for a part time employee.

Cons

I'm not quite sure if its specifically the industry or the store itself, but you have no value as a human being at this store. You are overworked and underpaid, different employees make different wages, but its not based on experience, education etc, but rather random factors. Employees who started working before me make less than I do (you read that right). Women's department is completely catty, very much high school politics. Everyone starts as a part time employee which is really just a cheap way to make sure they can wait longer to give benefits (which many people who work over 40 hours here don't receive)/

2.0
Feb 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Fast paced, never bored, so much to do at all times, keeps you on your toes. Everything is black and white, have certain days for certain things and know what to do and what not to do.

Cons

Very toxic environment, higher management are ruthless and no one cares about you personally. Are scared to lose your job every second. Very low staffing budget which doesn’t align with the sales you bring in and the amount of tasking you need to do. (Heavily tasked focused and not customer focused) Everyone is stressed and tired. If your face doesn’t fit then good luck, they will have you out in any way they can do.

Viewing 61 - 63 of 9,551 Reviews

Glassdoor has 15,302 Zara reviews submitted anonymously by Zara employees. Read employee reviews and ratings on Glassdoor to decide if Zara is right for you.