AT&T Customer Service Representative (CSR) interview questions

Interview process took about a month or so including the background check and drug test. Applied online first, then went to an open call for interested individuals, then had a one sided video interview where you answer questions in a timed manner into your computer... Then had a scheduled interview for which lasted 20 mins or so with a Team Leader, after a few weeks, got an email advising I've made it to the next step, then went for a drug screening followed by a long background check. After another two weeks got an email advising that I nailed the interview and passed the background check. The entire onboarding process is completely digital no actual paper work all correspondence was completed via email or phone call.

It was generic and brief. I could tell they just needed a body in the seat. I was unimpressed by the HR staff that I spoke with, but I needed the job.