AT&T Customer Service Representative (CSR) interview questions

The process began with an online application. After I took the assessment, I was contacted via email for a testing date, which is stage two of the process. Then after the testing you are notified on the spot of a "Pass" or "Fail" status, if you are told "We will let you know in a week or two." That means you failed. If you are told "You passed!" and the person is super excited it's because you passed. Obviously! Then the interview that you have to come in next for is a face to face interview with the manager. The manager that interviews you is a floor manager and could be your boss, but is someone that is directly over you. They make their recommendations and then you are in! Someone will call you with an offer and then comes training!

Applied online and received an email to schedule a telephone conference call basically describing the job. Scheduled a time to take an assessment test on the computer at the call center facility. Still awaiting to be scheduled a face to face interview. I was told it takes two business days after the assessment is taken to know whether you pass or failed. I've called throughout the week and been told sometimes it can take longer and so far there has been no update to my profile. The whole process has taken two weeks so far. I'll update again once I find out if I passed my assessment or not.