I applied online. The process took 2 weeks. I interviewed at AT&T (Lakewood, CO) in Jan 2014
Interview
I applied online and took the online assessment with a lot of questions, mostly personality ones. I was called by an AT&T staffing recruiter the next day to set up an interview with the central hiring manager for the region. It was going to be a phone interview but his office was located close enough to me that they wanted to do an in-person interview. The interview was fairly easy. He just looked over my résumé and asked questions about my work and school experience and goals to make sure I was a good fit for the company and the position. He then told me he would be forwarding my information to the store manager for the store I applied to and to expect a call from him soon. The store manager called me two days later and set up an in person interview at the store. That interview was also fairly easy. He asked a few situational questions and explained a little about the primary responsibilities of the position. He said he had a few more interviews to do but was very impressed by me and would hear back by the beginning of the next week with a decision. A few days later I received an email from AT&T staffing asking for social security and tax information. I completed it and the store manager called me the following day saying they were going to extend me an offer. The AT&T staffing person called me later that day with the details of my offer and I verbally accepted. I was then emailed a new hire packet to complete, background check to fill out, and instructions for a drug screen to be completed within 48 hours. A few days later after background check and drug test results came back clean, I was contacted by AT&T staffing to confirm a start date.
Interview questions [3]
Question 1
Tell me about a time you went above and beyond for a customer?
I applied online. The process took 6 weeks. I interviewed at AT&T (Atlanta, GA)
Interview
Applied via online TDP college application website. Got a call from a recruiter about 6 weeks later. This particular program hires for start in either January or June, so be patient. Recruiter was very friendly and was submitting my applications so several divisions. Ended up interviewing with 5 different divisions and took the first offer that came back, with Network Operations. Every interview was fairly informal, talking to hiring manager and another member of technical staff about career goals, experience. Answered a few technical questions about programming, web experience, network experience, and project management experience. Answered a few questions about Unix command line and Cisco networking. Everything went very smoothly and heard back with job offer within a few days. Offer is non-negotiable, but very nice considering the pension, 401k match, and other benefits. There is a nice yearly bonus that can be earned as well.
Interview questions [1]
Question 1
"Tell me how you would begin to troubleshoot network unreachable with Cisco IOS". "Tell me about how you handle a project that has gone off course." "How do you manage time with teams spread across the globe."