Amazon Customer Service (CSR) interview questions

I did 7 one-hour interviews over the period of SIX months. During the process the recruiter did not reply to any of my emails. I prepared extensively as they have these “leadership principles” which you need to make sure you have good examples for in the STAR format. If you make it through all the interviews, the interviewers get together to discuss whether you are better skilled than the people currently in the role (not sure why). If not, they declare you “below the bar” and then will not get back to you. I had to ask several people to finally get my recruiter to get back to me and tell me it’s a no. They collect so much data/feedback during interviews but in the end have no feedback at all. By far the worst recruiting process I’ve experienced and heard off.