Amazon Customer Service (CSR) interview questions

Interview was in 2 stages. First, there was a stimulated roleplay that required me to pitch Amazon's FBA and Seller Services to a prospective customer. Secondly, there were 4 onsite interviews asking behavioural questions, which I was expected to answer utilizing Amazon's Leadership Principles in the STAR format.

Applied online. Contacted via email the next morning to answer some questions, and you are also provided a link to take a situational test. The test takes about 1.5 hours, if you pass the recruiter will schedule a phone interview. You have 3 days to schedule a time slot and may utilize the recruiter for preliminary questions. You then have a 1 hour meeting with someone from HR. After that you will be invited to meet the team (Did not make it to that part)