I applied online. The process took 1 week. I interviewed at Best Buy (Carmel, IN) in Aug 2012
Interview
Best Buy typically has a three step interview process. The first interview is online. When you submit your application you will have to take a personality test. If you fail the personality test, you will automatically not be accepted for another interview.
The second interview is with a department manager. Or, if you are applying to a mobile SAS store this will be your final stop with the GM. They will ask you a bunch of questions on sales techniques and more about your personality.
Interview three is only for Big Box stores. The third interview is with the GM. This will be the interview determining whether or not you will be hired.
After you receive the OK from the GM, you will be submitted to a background check and a drug test. If you fail either one, you will not be hired. So stay clean, kids.
Interview questions [1]
Question 1
How would you close a sale?
Describe a time where you led a group of people to success.
Describe a time where you were a leader.
I applied online. The process took 1 week. I interviewed at Best Buy (Waterloo, IA) in Sep 2012
Interview
Applied online and was contacted by phone a few days later. Was asked if still interested and when I would be available to come in for an interview. Had interview with a manager and asked questions. Was asked to tell about past work history, situational questions lik working with angry customers, working with a bad group, going above and beyond for a customer. Was told I did well and that I would be contacted for another interview soon. Got a call the next day and set up interview with the general manager for 2 days later. I was asked more questions like Who is best buys biggest competition, why do you want to work here, have you ever seen a customer steal, what should happen if an employee steals. Was offered a job at the end of the interview and given papers for drug test. Pay was starting at 8.25
Interview questions [1]
Question 1
How would you make a lasting relationship with the customer so they come back to the store
I applied online. The process took 4 weeks. I interviewed at Best Buy (Saint Louis, MO) in Oct 2010
Interview
There were three interviews- which shocked me for a big box store like this. All three were really relaxed. Once hired, the training is extensive, but involves a lot of those boring online videos.