Boston Consulting Group Administrative Assistant interview questions

Q.1 - You open your laptop at 9 in the morning and see 3 urgent emails to work on from your 3 stakeholders: India, UK and Germany. What will be your priority order to sort the emails? Q.2 - Your stakeholder, based out of India, asks you to schedule an urgent and important call involving multiple people from various time zones. Two from US, two from Europe and two from Australia. How would you schedule this call? Please draft an email. Q.3 - You have a conflict on your stakeholder’s calendar among: His boss weekly catch up, An important Deep dive meeting with 7 other people and his slot on a discussion with his Direct Report. What will you move and keep, why? Q.4 – Your stakeholder’s calendar is always full of conflicts due to many client and internal calls at the same time. What will you prioritize and what all steps can you take/ suggest so that the calendar is decluttered? Q.5 – Your stakeholder has asked you to schedule an internal meeting. Please write an email to 3 assistants in your office to arrange this. The agenda of the meeting is “XYZ - Kick off to a project”. It’s a time-bound meeting and the kick off has to happen on 7th March (cannot be delayed). 1. Please draft an email to the assistants. 2. You cannot find a mutual time from everyone for 7th March. Please draft an email to your stakeholder suggesting a solution. Q.6 - Your stakeholder would like to organize a client meeting in London. She has requested you to do some research on hotel options. She has shared the details you need to research – close to airport, kind of meeting rooms, budgetary constraints. You have found three options and need to draft an email to her outlining the details. Remember she will have to make her choice based on the information that you provide. Q.7 - You need to schedule an internal priority call for your stakeholder, Samantha, who is based in Madrid, with Shulman based in Boston, Goretti based in Paris and Stellar in London, at a time convenient to all. Please draft an email containing all the pertinent information. Q.8 - Your one of the stakeholders is always very busy in back to back meetings and doesn’t get time to work on emails and other initiatives. How can you help him ease the burden on his calendar? Q.9 - Please add the below details your stakeholder’s calendar: • 02/24 - London – New Delhi BA475 18:55 – 4:05 • 02/26 - New Delhi – London BA379 11:10 – 18:20 • Car in New Delhi – Jet fleet car services • Meeting with Mr Ramanujam from 10:00 – 12:30 @ Trident, Gurgaon • Call at 14.00 with Ms Das for project Kick-off meeting • Dinner reservation with Mr Shetty at 19:00 – Claridges, New Delhi Q.10 - Your stakeholder, based in Mumbai has a meeting scheduled in Delhi next Friday from 10.00am – 5:00pm. You need to arrange the logistics – flights, hotel, cars etc. How would you go about closing the logistics? Please list a step by step process. Q.11 - A very important client of a large conglomerate in India is requesting a meeting tomorrow morning from 09.30–11.00 IST, at their office, with your stakeholder and another BCG partner. Please draft an email confirming the timings and outlining the agenda. • Prospects of business growth in the client's sector • How BCG can help deliver value • Industry updates Q.12 - Your stakeholder will be traveling from London to Boston. How would you go about making travel arrangements including visa/ESTA? Please provide step by step info. Q.13 - You have to book a flight for your stakeholder in economy class. The fully flexible flight cost 1100$ and semi flexible cost 750$ with 100$ additional each time for making any change. Which one will you book and why? Q.14 - Your stakeholder is travelling to another BCG office in some other country for few of the meetings. He asks you to set him up for meetings and dinner with team there. How will you manage and support with the meetings and dinner? Q.15 – Your stakeholder is travelling to Madrid for a global client training session and he forgot his hand-outs/training materials. How can you help? Q.16 - How important is it for us as an AA to be a collaborating/teamworking with our local team and global team respectively? What initiatives can you take to build on professional network? Q.17 - How do you think conditional formatting your inbox can help in your daily life? Q.18 - Reading comprehension Christina enters the office at 9 AM and settles down on her seat. She opens her laptop and straight away moves to have her breakfast. She comes back by 9:30 AM and start checking her emails, replying and working on them one by one as they appear in her inbox. By the time she reaches her Indian stakeholder email, she realizes that she had to fix an important meeting with other DR’s in India in the first half however it will not be possible to do it now. She emails back to her stakeholder saying that she missed onto her email and can keep the meeting in the second half. While she keeps de cluttering her inbox sh

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