I applied online. I interviewed at British Airways (London, England) in Sep 2019
Interview
Get their with plenty if time to spare so you are not late, be yourself and try to enjoy the experience, their is a group exercise then role play which is 1to 1, then if successful through the the interview which is with 3 people on the oanel
I applied through a recruiter. The process took 1 week. I interviewed at British Airways (London, England)
Interview
Group assessment day, poorly run by unfriendly assessors, handful of assessors friendly and helpful but majority unpleasant. Group exercise good however role play exercise is unfair.. poorly structured day lacking professionalism compared to recruitment for rival airlines!
Interview questions [1]
Question 1
When have you delivered excellent customer service, give an example