I applied through a staffing agency. The process took 1 day. I interviewed at Capita (Leeds, England) in Sep 2015
Interview
The interview process was both long and confusing. They offered tables of food, only for interviewees to be instructed that we were not allowed to even think about touching the food. Overall the day seemed disorganised and unhelpful.
I applied online. The process took 4 weeks. I interviewed at Capita (Chester, England) in Oct 2015
Interview
Cold, ruthless, empty and shallow. Creepy. The interviewers were basically thick. I turned up there on interview day, there were no proper directions to the interview venue and when I found my own way I was treated coldly and as if I was in trouble. I was a bit too early perhaps, to be fair. (15 mins)!
I was told to go to a room and was asked for paperwork which I had. The young floutish spoilt type and off hand girl seemed disappointed she had nothing to question me about. Rude. Horrible.
The interviewers were inadequately prepared and didn't seem on top of their brief.
Comical!
The whole day left me thinking I wish I hadn't bothered. The warning signals were there and sadly I gave up a good job thinking I was improving my prospects only to end up unemployed as I really couldn't stick the awful job and awful managers any longer.
Believe me, they are baddies. Stay where you are if you have any sense!
Interview questions [1]
Question 1
"30 years at (a minor former employer), that's good, how was that for you?"
I applied through a staffing agency. The process took 1 week. I interviewed at Capita (Chester, England) in Oct 2015
Interview
Phone interview as a first stage (a few competency questions) online test (easy maths calculations and spotting errors) and assessment day where we went through 1) a group exercise where we had to plan an event based on some data provided (i.e: need to plan an event for 100 people and we only have a limited budget) another test to check how well you can spot errors within sequences of numbers, 2:1 interview (more competency-based questions, just be yourself and you will be fine)
Interview questions [1]
Question 1
Describe a time where you had to deal with a challenging customer and how did you manage the issue?