I applied online. I interviewed at Capita (Leeds, England) in Dec 2020
Interview
It’s an opportunity for you to work for a large, professional company that offers stability and security, as well as a stimulating and diverse environment, vibrant culture and considerable support and opportunity too. We look for self-motivated people with a confident approach to everything they do. If that’s you, get in touch.
Attracted my attention to finally get the opportunity to broaden my skills etc with the opportunity of possibly working with a digital and software company with high standards in achieving the best customer care
I applied through an employee referral. I interviewed at Capita (Dublin, Dublin) in Nov 2021
Interview
Very Brief interview with typical questions "tell me about a time you had to deal with a difficult customer" Pleasant and simple interview. No Second round interview and was offered the job right at the end.
Interview questions [1]
Question 1
"tell me about a time where you had to use empathy with a customer?"