Capital One Account Manager interview questions

calling to customer and explaining about the process of , listen the customer and resolve the customer query and take action immediately to complete the query ,CRM Billing Back Office Agent of Energy and gas utility service. I believe the knowledge and skills built up during this time to make me the perfect candidate for the role.

Application, Assessment, Video interview, two in-person interviews. The first interview went extremely well, but the second one, not so much. The interviewer was snooty and scoffed at my responses. None of the questions were about my personal abilities or why I would be a great fit for the company. I'm not sure if it was because I was the last interview of the day and cutting into his personal time, or he just had a bad day. But Capital One's loss.