I applied through a recruiter. I interviewed at Capital One (New York, NY) in Nov 2022
Interview
It took about 4 weeks. I spoke to the recruiter first then I had the interview. I interviewed with two managers. About a week later i got the offer and i accepted it
Begins with a recorded interview online. You then get a phone interview which leads into an interview with managers. Very basic interview asking about experience and scenarios that you have faced.
I applied online. I interviewed at Capital One in Jan 2026
Interview
First, you complete an assessment. Then, you do an "On Demand Interview" where you record your answers to a bunch of STAR questions. If you pass that, a recruiter will reach out to schedule an hour long interview with the Market Managers: one 30-minute behavioral interview and one 30-minute job fit interview. They asked a lot of STAR questions. Make sure you have at least 5 stories for the questions.
Interview questions [1]
Question 1
1. Tell me a time when you had to adapt to changes in your workplace.
2. Tell me a time when you had to handle a frustrated customer.
3. Tell me a time when you helped someone with technology that they weren't familiar with.
4. What's one thing you think you would dislike about this role?