Friendly. It was with a branch's manager (not necessarily the one you will end up working for). Typical preparation needed. Be ready to go over resume with examples of how you did x, y, z.
Interview questions [1]
Question 1
Please give an example of how you provided excellent customer service, situations where you were entrusted with sensitive tasks
I applied online. The process took 2 weeks. I interviewed at Capital One (New Brunswick, NJ) in Mar 2022
Interview
Smooth and easy! Do some research and ask questions! Use STAR interview guide! You interview with two branch managers! Everything is straightforward, just be detailed and practice! Be calm and confident!
Interview questions [1]
Question 1
Describe a situation where you were able to multitask.
I applied online. The process took 4 weeks. I interviewed at Capital One (New York, NY) in Jun 2022
Interview
Applied end of May got a response to do assessment 5 days later, then a response a day later to do one way video interview. Recruiter contacted me a week later and did a mini phone screening (somewhat like an interview), she advised that she will contact me back, which she did an hour later asking if she can schedule me for a zoom interview with two hiring managers the following week, which I agreed to. The interview went well it is an hour long, half an hour for each hiring manager, first Job fit interview (please review your role and be prepared to answer everything to the best of your ability, please think before you speak and ask for clarity if you are not sure, it not easy and it it not hard just be prepared) second behavioral this was easier and this manager was very pleasant. I got an offer a week later and I accepted. I am very elated as I really wanted to work for C1 although I had another offer elsewhere.
Interview questions [1]
Question 1
Many questions for the job fit, however, the one that stood out most was "is there anything you are not in agreement with regarding the branch ambassador role or anything you would change"
For the behavioral Tell me about a time when you did not meet a deadline and what happened.