I applied online. The process took 2 weeks. I interviewed at Capital One (Austin, TX) in Aug 2012
Interview
Online application then phone interview and then an in person interview. The online application asked for work history and also tested my mathematical skills. The phone interview was me role playing.
Interview questions [1]
Question 1
What would you say to a customer who is upset about a hold on their account?
I applied online. The process took 2 weeks. I interviewed at Capital One in Jan 2014
Interview
got a phone call from recruiter ask some basic questions then 1:1 interview with the branch manager. overall the process is very easy and fast. got the offer on the same day after the interview
I applied online. The process took 2 months. I interviewed at Capital One (Brooklyn, NY) in Aug 2011
Interview
I applied online and was called in for an interview with both the branch manager and the assistant branch manager. I was asked questions about my customer service background and my desires to grow within the company and then informed that they only had one part-time position to be filled. The interview lasted about 30 minutes to 1 hour and I was offered the job about a month later by a recruiter.
Interview questions [1]
Question 1
How much customer serviced experience do you have?