I applied online. The process took 2 weeks. I interviewed at Capital One (New York, NY) in Feb 2014
Interview
Face to Face Interview with two people asking standard questions about yourself and work experience. Very relaxed setting. Lasts about five to ten minutes. Reviewed resume and asked how flexible you are with your schedule
Interview questions [1]
Question 1
How do you feel your past work experience will help you be good at this job?
I applied online. The process took 3 weeks. I interviewed at Capital One (Dulles, VA) in Nov 2016
Interview
After applying online, and taking an assessment, I got an email to take a Hire Vue webcam interview. 2 weeks later, I was contacted by a recruiter to set up an interview at the branch, a week later I was notified I got the job. Overall pretty easy and straightforward, as long as you give it all you got.
Interview questions [1]
Question 1
describe a situation where a customer was mad. What was the problem, what did you do to solve it, and what was the outcome?
A couple on online assessments then two different face to face interviews. The assessments online seemed to have a lot of the same questions. Also you would interview with HR then the hiring manager.
Interview questions [1]
Question 1
Tell me an experience we you had to calm down a bad situation.