The process is standard as others have mentioned. First I was contacted by HR by phone. Second, I completed the online test. Capital One provides useful resources to help you prepare for the test. Then, I was invited to Richmond for an on-site, which includes 2 behavioral and 2 case interviews. All the interviewers were senior managers who are familiar with the company and in the job family that I interviewed for, which is great. The interviewers were all very friendly and helpful. The behavioral interviews are straightforward, you just need to know your stories well. It's a good idea to prepare for the cases - I did not, but they let me know when I made a mistake. It's critical to keep communicating what you are thinking with the interviewer. After the on-site, I had two more phone interviews with hiring managers in the following week, and got the offer 3 days later.