Capital One Telle interview questions

applied online and had to take an accessment test. got a call from a recruiter and answered a few questions. recruiter set me up for a phone interview the following day. I was asked questions such as... how did i resspond to an irate customer. and we did role play. I was called for an interview with branch manager and it was a success.

I applied online, about a week later I was accepted for an interview, filled out some forms online, was called to setup an interview a couple days later, the interview was 1:1 and fairly straightforward, was asked about my previous job, why i was leaving it, why i chose capital one