Concentrix Customer Service Advisor interview questions

The interview process was held in 2 parts . One was telephonic interview where basic questions have been asked by the HR and in the second round some head official took my interview in which questions like family background and work life balance have been asked.

The process included financial types of questions, generic questions, communication skills, analytical skills, it generally ask question about what you know about the company.It also includes logical question, and ask specific question about the company